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Frequently Asked Questions

Quick answers about ordering, delivery, payment, size and exchange at TheClosetBD.

Choose your product, select the size, then click Buy Now or Add to Cart. Enter your name, phone number and address on the checkout page and confirm the order. Our team will call you to verify it.

Yes. Cash on Delivery is available all over Bangladesh. You can also pay with bKash or Nagad.

Delivery is ৳70 inside Dhaka and ৳130 outside Dhaka. See the Shipping & Delivery page for details.

Usually 1 to 3 working days inside Dhaka and 2 to 5 working days outside Dhaka.

Yes. You can exchange within 7 days if the product is unused and has its tags. Read the Return & Exchange Policy.

Check our Size Guide and compare the measurements with a garment you already own. If you are unsure, message us on WhatsApp.

We photograph products carefully, but colours can look slightly different on different screens.

Yes. Please contact us with the product name and quantity for a special price.

Still have a question? Contact our customer care team and we will help you.